Turn your site into a 24/7 voice-powered sales assistant

Install your first Voice AI “employee” as an on-site voice widget that speaks to visitors in real time, answers buying questions and books more orders – without adding staff.

Why your current website is leaving money on the table

Most ecommerce websites behave like digital brochures:

• Visitors arrive from ads or search, click around briefly, then leave.

• Pre-purchase questions (delivery, fit, availability, bundles) go unanswered.

• After-hours traffic and weekend visitors cannot speak to anyone.

• Your team is busy, so follow-up is delayed or missed entirely.
  

Result:

• No conversation.

• No connection.

• No conversion.

This offer is designed specifically for:

• UK-based ecommerce brands and online retailers.

• Teams who want more sales and fewer missed opportunities without hiring more staff.

• Owners who want a practical, ROI-driven entry into Voice AI – not a vanity experiment.

Language, tone and flows are tailored to UK customers and expectations, including:

• Clear, courteous, professional UK English.

• Appropriate levels of warmth and reassurance without hype.

• Sensible escalation when a human needs to step in.

Most ecommerce stores are paying for traffic that quietly leaves without buying. A single, well-designed Voice AI assistant on your website can change that – by talking to visitors the moment they land, resolving doubts, and guiding them towards the next best action.

See it in action: talk to your first Voice AI “employee”

Test the experience your customers could have on your own site. Speak to our Voice AI assistant, ask real questions, and see how it handles enquiries, captures details and offers to book a call.

You are already paying to bring visitors to the site. The gap is what happens in the crucial 60–90 seconds after they arrive.

Your first Voice AI employee, directly on your website

We deploy a human-sounding Voice AI agent inside a small widget on your site.

• Visitors click the mic and simply talk.

• The AI responds conversationally in real time, right in the browser.

• No phone call, no app, no login, no extra steps.

Typical visitor questions it can handle:

• “Do you have this in size 12?”

• “What is your delivery time to London?”

• “Can I return sale items?”

• “What is the difference between these two products?”

The agent listens, responds, and guides the visitor towards the next best step – adding to basket, joining your list, or booking a call with your team. It feels natural, it feels human, and it turns passive browsing into active buying conversations.

Built for ecommerce retailers

What this Voice AI widget actually does for you

1. Captures more sales from existing traffic

• Turns passive browsing into real-time conversations.

• Reduces drop-off by answering buying questions on the spot.

• Helps visitors move from “just looking” to “ready to buy”.
  

2. Qualifies and routes high-intent visitors

• Asks simple, natural questions to understand intent, budget and urgency.

• Collects key details (name, email, context) and pushes them into your pipeline.

• Flags high-value enquiries for faster human follow-up.
  

3. Never misses a lead, even at 11pm

• Always on, including evenings, weekends and holidays.

• Handles the first layer of enquiry so your team can respond with context and confidence.
  

4. Reduces pressure on support and sales

• Deals with repetitive FAQs (shipping, returns, product basics).

• Lets your human team focus on complex issues and high-value customers.
  

5. Strengthens trust in your brand

• Uses a consistent, polite, human-centred tone.

• Can be given a friendly name and avatar that matches your brand.

• Makes your store feel more attentive, responsive and professional.

How it works

1. Step 1 – Free consultation
   We review your products, customer journeys and current support gaps.
   We clarify whether a Voice AI widget is likely to generate a real, measurable return for you. If we cannot see a clear value case, we will say so.

   Step 2 – Design your first Voice AI employee
   We define the agent’s role with you:

   • Sales assist

   • Product questions

   • Pre-purchase support

   • Lead capture and qualification

   We then map core flows – greetings, key questions, qualification, and handover – and align the tone so it stays professional, courteous, human-centred and on-brand.

   Step 3 – Configure and integrate

   • Build and configure the Voice AI agent.

   • Connect to your CRM or pipeline so leads and call summaries are captured correctly.

   • Generate the widget snippet ready for your website builder.

   Step 4 – Install on your website

   • You or your developer paste a small script into your site or funnel.

   • The widget appears within your chosen page sections, ready to talk to visitors in real time.

   Step 5 – Review and optimise

   • Monitor early conversations for quality and outcomes.

   • Refine questions, responses and routing to focus on ROI, not novelty.

   • Adjust prompts and flows as your products and campaigns evolve.

What you get when you onboard

When you proceed with onboarding, you are not just buying “a widget”. You are putting your first Voice AI employee in place with a clear commercial role.

You get:

• Custom Voice AI widget designed and branded for your store.

• Configured Voice AI agent trained on your products, policies and audience.

• Lead capture and qualification flows aligned with your pipeline and follow-up process.

• 24/7 coverage for first-line enquiries and pre-purchase questions.

• Early-stage analytics and insight into what visitors actually ask before they buy.

• Foundations for future automation, so you can expand to outbound calls, follow-ups and more when you are ready.

This is your entry point: a single, clear use case that delivers value and proves the model before you invest further.

Why Trilogy?

Human-centred by design
We design for your customers first, not for the technology. The agent’s job is to help visitors make better decisions and feel looked after, not to show off.

ROI-led, case by case
We only recommend deployment where there is a realistic path to payback. We focus on measurable outcomes:

• Enquiries captured

• Calls booked

• Sales influenced

• Support load reduced

If the numbers do not make sense, we will not push the project.

Ecommerce-specific thinking
Our approach is built around:

• Product discovery and comparison

• Basket completion and average order value

• Returns, exchanges and repeat purchase

• Lifetime value, not just first-order revenue

This is not a generic “local business” script stretched onto ecommerce.

Future-proofed foundation
Your first Voice AI employee becomes the foundation for:

• Richer Voice AI experiences across your store

• Outbound re-engagement and win-back campaigns

• Deeper CRM automation, segmentation and reporting

All under the same Trilogy umbrella, so you can add capability without starting again.

Is this right for you?

This offer is likely a good fit if:

• You run a UK-based ecommerce store with consistent traffic.

• Customers often have questions before they buy.

• Your team cannot realistically respond instantly to every visitor, all day and night.

• You want a controlled, low-risk way to get real commercial value from Voice AI.

If that describes your current position, this gives you a focused, practical starting point.

Ready to explore what a Voice AI employee could do for your store?

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