Intro + definition + FAQs + call to action + actual embeded Tilly widget (example)
KEY CONTENT - EXTRACT FOM HERE - RECORD, Transcribe and use for this page content
https://notebooklm.google.com/notebook/6580d417-f172-41d3-8f94-13be155779a6
ClickSpeak (TM) is our entry level agent, simple to add to any site, no telephony / number x required. Perfect entry level to see and start benefiting. in line with our Evolution-not-Revolution process of x to start with before.... optimised by Trilogy Research to xyx.
A web-based voice assistant that sits on your site and holds natural, real-time spoken conversations with visitors. It answers questions, guides decisions, captures details, and books appointments directly in the browser — no apps, phone numbers, or downloads. It reduces drop-offs, increases conversions, and provides always-on support with compliant data handling and clear recording notices.
Add it to your site, switch it on, and let visitors speak to your business instantly. Review transcripts, refine behaviour, and improve outcomes over time.
Explore the FAQs below for precise detail before activating your widget.
FAQs
What is a web voice assistant widget?
An embedded voice interface that runs inside the website experience. Visitors use their microphone to speak, and the assistant responds in real time with natural, conversational speech.
Does it require downloads or apps?
No. Everything runs in the browser. Users click the widget and talk.
How does it sound?
Human-like and responsive, with low-latency speech. It answers naturally and handles context, not just keywords.
Where does it appear on the site?
As a floating bubble, an inline block, or within key pages such as product pages, checkout, or support sections.
Can the branding be customised?
Yes. Name, appearance, and assistant tone can align to your brand. A clear recording or transparency notice is displayed where required.
What does it do?
Answers product and store questions
Handles delivery, returns, sizing, warranty queries
Captures customer details
Qualifies enquiries
Books calls or demos
Guides users through flows or FAQs
Operates 24/7
Is it real-time?
Yes. Speech recognition and spoken replies operate instantly in-browser.
Does it support accessibility?
Yes. Voice interaction supports users who prefer speaking or have accessibility needs.
How do I add it to my site?
Copy a short script snippet into your site or funnel builder. Position it where needed — floating or embedded.
Can it book appointments?
Yes. It collects details and schedules calls or demos automatically.
Does it collect leads?
Yes. Captures contact information and pushes it to your system for follow-up and automation.
Where are conversations stored?
Transcripts are stored for review, quality control, and follow-up. Voice recordings are not stored by default. Data usage is transparent and aligned to compliance obligations.
Does it improve conversions?
Yes. It reduces friction by answering questions instantly, rescuing checkout hesitation, and supporting purchase decisions.
What are core use cases for ecommerce?
Product detail page guidance
Size and fit support
Delivery and returns clarity
Checkout rescue
Order look-ups
Warranty and after-sales support
Booking calls for high-consideration purchases
Can it live inside a specific page section?
Yes. It can sit inline on pages, not just as a bubble.
How do I manage knowledge and accuracy?
Provide approved content. The assistant answers from your knowledge and rules. You can refine behaviour through review and optimisation.
How is misuse handled?
Bot protection and basic abuse safeguards are included. Recording transparency protects users and your business.
Does it replace humans?
No. It reduces simple load and escalates when needed. Human follow-up remains central for high-value interactions.
How do I optimise it?
Define goals and failure boundaries
Supply accurate knowledge content
Test on desktop and mobile
Monitor transcripts and refine responses
Track booking and lead results
What skills do I need to install it?
Basic ability to paste a script into your site. No coding expertise required.
Can I test before rollout?
Yes. Deploy privately, run test conversations, confirm accuracy, then publish.
How soon can it be live?
Minutes for basic deployment. Refinement follows as you analyse conversations and outcomes.
Is this compliant?
Yes. Recording notices, transcript-only logging by default, and transparent data handling. Voice data is not retained unless explicitly configured.
Who benefits most?
Ecommerce stores seeking higher conversion rates, reduced support burden, immediate response times, and accessible on-site assistance.
What if a visitor wants a human?
The widget collects details and triggers human follow-up or booking. Escalation is built into the experience.
